Customer support
Questions about finding a provider, your account, an appointment, or using Mobiliq.
Contact Mobiliq
Tell us how we can help.
Reach the Mobiliq team for customer support, business account questions, privacy inquiries, or general platform help.
Contact details
Do not include passwords, full payment-card numbers, or other sensitive credentials in your message.
Get an immediate answer
Ask the support assistant.
Get general guidance about Mobiliq accounts, appointments, business onboarding, privacy, security, and trust. For account-specific matters, the assistant will direct you to human support.
The assistant cannot access your account, change a booking, issue a refund, or perform any action on your behalf.
Mobiliq Support Assistant
AI guidance · Human support always available
Hi — I’m Mobiliq’s AI support assistant. I can answer general platform questions and help you find the right support path. What can I help with?
AI can make mistakes. Do not share passwords, security codes, card numbers, API keys, or sensitive documents.
Email a personChoose a topic
Start with the right support request.
Choose the topic that best fits your question and complete the secure contact form.
Business support
Help with business onboarding, your marketplace profile, services, billing, or team access.
Privacy, security, and trust
Ask a privacy question, report an account-security concern, or share a trust-related issue.
Frequently asked questions
Quick answers before you reach out.
How do I find and book a mobile service?
Choose Find Services, select the service you need, review available providers, and follow the provider’s booking steps.
Can Mobiliq change or cancel my appointment?
The provider handling your appointment is usually the fastest contact for scheduling or cancellation requests. Mobiliq Support can help with platform or account issues.
Who handles service-quality or refund questions?
Start with the service provider because they deliver the service and set the applicable service terms. Contact Mobiliq if you need help with the marketplace or your account.
How can my business join Mobiliq?
Create a business account to begin onboarding, build your marketplace profile, add services, and configure your team and availability.
How do I report a privacy, security, or trust concern?
Choose Privacy, security, and trust below to send a secure support request. Do not include passwords, security codes, full card numbers, or other sensitive credentials.
Can the AI assistant access my account or take actions?
No. The assistant provides general guidance only. It cannot access accounts, change bookings, issue refunds, or perform actions on your behalf.
Before you contact us
For questions about service quality, scheduling, cancellations, refunds, licensing, or insurance, the service provider handling the appointment may be the fastest point of contact. Mobiliq can help with platform and account questions.